Social Media Guru? Hope Not!
One of the first things I was asked to do when starting at my current company was to present at an internal IT conference. I was asked to speak about Social Media and how it can be used in the...
View ArticleIntroducing a Social Media Policy
One of my less surprising roles as Internal Comms and Social Media manager at KCOM is to manage how the company uses Social Media. Before I started, a policy had already been created by the HR team...
View ArticleGamification
http://www.sharepointanalysthq.com/2012/01/gamification-of-the-intranet/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed:+SharepointAnalystHq+(SharePoint+Analyst+HQ) I spotted the blog...
View ArticleSometimes it’s good to go…’straight to video’
When you ask someone for their favourite communication method, what are the answers you get? Face to face, Intranet, Email? More often than not those will probably be the top three. If you have...
View Article2013 the year of…Comms?
It’s that time of year again, the time when everyone starts making predictions around what they see as the main themes in Internal Comms for this year. There’s hundreds of articles currently doing the...
View Article2013 is all about…Words&Pictures
At the beginning of this year, I posted the status below on Facebook: Decided this year will be the year I look back on as when my future consultancy career started! Let’s get my Social Media and...
View ArticleThe customer isn’t always right and it’s ok to tell them!
On Wednesday a customer tweeted the @cineworld account complaining about the price of their tickets and asking them to justify it while also accusing them of deleting his previous tweet. If you haven’t...
View Article#thebigyak – Yakking the day away
We’re now well into conference season in the Internal Communications world and with that comes a multitude of options to ‘meet, collaborate and learn’ from other communicators. While each conference...
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